Table of Content
Any password we provide to you may be used only during the Term to access Hill’s to Home Administration for its intended purpose. You are solely responsible for maintaining the security of your password. You may not disclose your password to any third party and are solely responsible for any use of or action taken under your password. If your password is compromised, you must immediately change your password.
Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to enforce such provision or any other provision of this Agreement subsequently. This Agreement shall be governed by, and construed and enforced in accordance with, the laws of the State of Kansas, without giving effect to any choice of law or conflicts of law rules or provisions. Any action to enforce or interpret this Agreement shall be brought in the state courts located in Shawnee County, Kansas or federal court in Kansas City, Kansas. It is specifically agreed that this Agreement shall not be covered by nor construed in accordance with the terms of the United Nations Convention on Contracts for the International Sale of Goods. If we provide a replacement Unit or refund as described in Section 7.2 to a Buyer and that Buyer returns the original Unit to us, we will be entitled to dispose of the original Unit if we determine, in our sole discretion, that it is an Unsuitable Unit. We have the right in our sole discretion to determine the content, appearance, design, functionality, and all other aspects of the Hill’s to Home Site, including by redesigning, modifying, removing, or restricting access to any of them, and by suspending, prohibiting, or removing any listing.
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Any requests for accelerated, emergency or preliminary relief shall be submitted pursuant to the AAA’s Optional Rules for Emergency Measures of Protection. If any such requests are made before an arbitration panel is empaneled, then the AAA shall appoint one disinterested arbitrator as an arbitration panel to immediately hear and decide such request. Testimony shall be permitted by telephone, video conference and other forms of real-time telecommunications. If the arbitrator requires in-person hearings, the hearings shall be held in Topeka, Kansas.
These amounts may be refundable or nonrefundable in the manner we determine, and failure to comply with terms of this Agreement, including any applicable Program Policies, may result in their forfeiture. Every pet deserves a food that keeps in step with their changing needs. From supporting mobility in dogs, to helping cats prone to hairballs, Hill’s Science Diet foods are made for every stage of a healthy pet’s life. Every pet deserves food that keeps up with changing nutritional needs.
Hill's to Home Service Agreement
One of our Featured Brands, Royal Canin®, is a fantastic choice for any pup. Royal Canin® dog food is formulated to meet the unique nutritional needs of more than 60 specific breeds of dogs and puppies, as well as those with common sensitivities. Petshop Science Online offers a broad selection of more than 2,000 pet-related products including food, treats, toys, and more from premium brands like Hills, Montego, Dog’s Life, Eukanuba. This Agreement incorporates and you accept the applicable Program Policies, Hill’s Pet Nutrition Sales, Inc.
Except as provided otherwise, all amounts contemplated in this Agreement will be expressed and displayed in United States Dollars, and all payments contemplated by this Agreement will be made in United States Dollars. We reserve the right to correct, or to instruct our Payment Processor to correct, any errors or mistakes, even if payment has already been processed or received. Our current Payment Processor is Stripe, and payments are processed by Stripe in accordance with Stripe’s terms of service and privacy policy. If money is refunded to a Person in connection with one of Your Transactions, and the refund is processed through us or our Affiliate, we will refund to you the amount of the Service Fee paid by you to us attributable to the part of the MSRP of Your Product refunded, less the Refund Administration Fee for each of Your Products. We will instruct the Payment Processor to remit any amounts to be refunded by us pursuant to this subsection.
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Veterinary Practice General Conditions of Sale, and the Hill’s Pet Nutrition Sales, Inc. Standard Commercial Terms which Hill’s may modify from time to time. If any provision of this Agreement is deemed unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from these terms and conditions and will not affect the validity and enforceability of any remaining provisions.
Your use of the Services requires you to create an account with the Payment Processor. If you cancel, close or disconnect the Payment Processor Account, Hill’s will not be able to process transactions through the Hill’s to Home Site for you and your Services will be suspended. Your relationship with the Payment Processor is governed by the Payment Processor’s terms and policies, including the fees charged to you by the Payment Processor to process payments.
All fees and payments payable by you to Hill’s under this Agreement are exclusive of any applicable taxes, deductions or withholding, and you will be responsible for paying Hill’s any of Your Taxes imposed on such fees and any deduction or withholding required on any payment. If we determine that your account has been used to engage in deceptive, fraudulent, or illegal activity, or to repeatedly violate our Program Policies, then we may in our sole discretion permanently withhold any payments to you. Hill’s will use data about your Payment Processor Account and the activity and transactions within said account, to fulfill its obligations to you under this Agreement. You authorize Hill’s to share transaction information and Payment Processor Account data with the Payment Processor. Hill’s, through the Hill’s to Home Site, provides the Services to allow you to sell Hill’s products to third party buyers (“Buyers”) on a one-time or subscription basis. Except as described in Section 2.4, all transactions with Buyers are between you and the Buyer, and you will be the seller of record and Hill’s is not a party to any transactions although Hill’s will provide the Services in connection with the transactions as set forth herein.
As part of the Services, Hill’s will provide a platform to accept orders from Buyers, process payments on your behalf and fulfill orders. The arbitrator shall be experienced in agreements for consumer packaged goods, either as an attorney or professional. If the parties fail to appoint an arbitrator within forty-five days of the institution of the arbitration, the AAA shall select the arbitrator promptly thereafter.
That’s why our team of cat experts are here to help you be the best cat parent you can be. That’s why our team of dog experts are here to help you be the best dog parent you can be. That’s why our team of experts are here to help you be the best pet parent you can be. Hill’s Prescription Diet Gastrointestinal Biome’s groundbreaking ActivBiome+ ingredient technology puts your pet’s microbiome health at the forefront of GI tract care.
We will receive orders from Buyers for Your Products via the Hill’s to Home Site. If the order received from Buyer states that the order is recurring, Hill’s will fulfill the recurring orders at the frequency and until such time as directed by the Buyer unless the Buyer subsequently cancels future orders.
You are responsible for all of your expenses in connection with this Agreement. You agree to update all account information promptly upon any change. You will use only a name you are authorized to use in connection with the Services and will update all of the information you provide to us in connection with the Services as necessary to ensure that it at all times remains accurate, complete, and valid. We may at any time require you to provide any financial, business or personal information we request to verify your identity and you authorize us to verify your information and to obtain business or consumer credit reports about you from time to time. We will be responsible for and have sole discretion regarding all customer service issues relating to packaging, handling and shipment, and returns, refunds, and adjustments related to Hill’s to Home Fulfillment Units. We will have the right to determine whether a Buyer will receive a refund, adjustment or replacement for any Hill’s to Home Fulfillment Unit and to require you to reimburse us where we determine you have responsibility in accordance with the Agreement, including the Program Policies.
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